This logging control tool is in the \Program files\common files\system\msmapi\1033 directory. ZCOLogCtl.exe is installed when ZCS Connector for Outlook is installed. This log then can be sent to Zimbra for analysis. If users encounter problems when logged on to Outlook, you can have them enable the logging control tool to log errors and events that occur while they are using Outlook. Using Logging Control for Troubleshooting These messages are created to help Zimbra technical support and engineering debug and fix errors. If users are having problems using Outlook and continuously receiving errors, the messages in these folders should be forwarded to. Users can tell when messages are in these folders if the folder is bold and the number of unread messages is displayed. If errors are found when Outlook syncs with the Zimbra server, message with attachments are automatically added to these folders. When ZCS Connector for Outlook is installed, a Sync Issues mail folder with subfolders is created in their mailbox. msi file, delete the zdb file and the profile, and reinstall.
In the event that a user’s mailbox cannot receive new mail, becomes out-of-sync, or his. Users will need to delete these items manually. Removing the Connector for Outlook does not remove the profile or. Note: you can also remove the ZCS Connector for Outlook from the computer’s Control Panel, Add or Remove directory.
You can use the same version of the Zimbra Collaboration Suite Connector for Outlook MSI file to repair the ZCO software on individual computers.